HR Professional

THE MAGAZINE OF HUMAN RESOURCES THOUGHT LEADERSHIP

November/December 2014

INSIDE

Mobile Technology at Work | Sustainable Benefits Coverage | Keeping Workers Happy

Engagement Engineering
A Survey is the First Step

Features

  1. Engagement Engineering
    A Survey is the First Step
  2. Creating Development Plans
    Strategies for maximizing professional growth
  3. Happiness at Work
    What's a leader to do about it?
  4. Interview with an HR Hero:
    Jennifer Laidlaw, MA, SHRP

Departments

  1. Letter from the Editor
  2. Rethinking the CHRO
  3. Upfront - The latest HR news
  4. The importance of a standardized approach
  5. Why promoted exectuives might fail
  6. How culture impacted bottom-line success at TELUS
  7. Mobile tehcnology's impact on business
  8. Updating the performance review process
  9. Off the Shelf - What's Worth reading
  10. The Last Word - Soft skill development for the C-suite

Volume 31 / Number 8 November/December 2014
Editor: Jill Harris
Managing Editor: Duff McCutcheon, HRPA Legal Editor: Malcolm MacKillop, Shields O’Donnell MacKillop LLP
Publisher: Lester Communications Inc.

HRPA
150 Bloor St. West, Suite 200 Toronto, ON M5S 2X9
Phone: 416-923-2324 | Toll-free: 1-800-387-1311 | Fax: 416-923-7264
Email: info@hrpa.ca | www.hrpa.ca

Chief Executive Officer: William Greenhalgh
Vice President, Finance and Administration: Gary Monk
Vice President, Annual Conference and Sponsorship: Marta Pawych
Vice President, Marketing, Membership & Learning: Chris Larsen
Vice President, Regulatory Affairs: Claude Balthazard, PhD, CHRP
Vice President, Public Affairs: Scott Allinson
Vice President, HR Research and Development: Kristina Hidas

As the premier HR association in Canada, HRPA is internationally recognized and sought out for its knowledge, innovation and leadership. With more than 20,000 members in 28 chapters in Ontario, HRPA connects its membership to an unmatched range of HR information resources, events, professional development and networking opportunities.

Editorial Advisory Board
Michael Bach, Canadian Institute of Diversity and Inclusion/Institut canadien de la diversité et de l’inclusion Mary Ann Baynton, Great-West Life Centre for Mental Health in the Workplace Christine Burych, StarlingBrook Corporation Eric Cousineau, OCG Strategy & Organizational Consulting Joseph (Val) D’Sa, York Region District School Board Bonnie Flatt, Master Coaches Mandy Hanlon, Oakbridges Labour Relations Consulting Inc. Jennifer Laidlaw, Ontario Securities Commission Norm Sabapathy, Maple Leaf Foods Dr. Parbudyal Singh, York University Sandra Smith, southlake Regional Health Centre Melissa Sonberg, McGill University Christine Thomlinson, Rubin Thomlinson LLP HR PROFESSIONAL is published eight times per year for the Human Resources Professionals Association (HRPA).

Published by Lester Communications Inc.
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Phone: 204-953-2189 | Toll-free: 866-953-2189 | Fax: 204-953-2199
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President: Jeff Lester
Vice President & Publisher: Sean Davis

Editorial
Editorial Director: Jill Harris
Editorial Assistant: Andrew Harris

Advertising
Sales Director: Danny Macaluso
Stephanie Allen, Quinn Bogusky, Larry Kiska, Walter Lytwyn, Louise Peterson, Darryl Sawchuk

Design & Layout
Art Director: Myles O’Reilly
Crystal Carrette, Jessica Landry, John Lyttle, Gayl Punzalan

© 2014 HRPA – All rights reserved. The contents of this publication may not be reproduced, in whole or in part, without the prior written consent of the publisher. Disclaimer: The opinions expressed by the authors and/or editorial sources contained in HR Professional are those of the respective parties and do not necessarily represent the opinion of the publisher or HRPA. Subscriptions: (Prices include shipping and handling) $49/year in Canada; $79/year in the U.S. and International. Publication Mail Agreement #40606022 Return undeliverable Canadian addresses to Lester Communications Inc. Printed in Canada on FSC Certified paper and polybagged with biodegradable plastic. Please recycle where facilities exist.